At Stylezelite, owned and managed by (Company Name), we are committed to ensuring a seamless and reliable shopping experience. This Return & Refund Policy explains the procedures for returning products. In this document, “we,” “our,” and “us” refer to (Company Name), while “you,” “your,” and “user” refer to customers placing orders on our platform. By making a purchase, you agree to adhere to the terms outlined below.
Return Eligibility
To qualify for a return, the following criteria must be met:
- Items must remain unused, unwashed, and in their original condition, including all tags, labels, and packaging
- Products must be returned with all original tags, labels, and packaging intact
- Items that have been worn, washed, or altered in any manner are not eligible for return
- Return requests must be submitted within 48 hours of delivery through our customer support team
- Items not meeting these standards will be rejected for return
How to Initiate a Return
- Submit Request: Email your return request with Order ID and reason for return to (mention email)
- Provide Evidence: Attach clear photos for damaged, defective, or incorrect items to speed up processing
- Follow Instructions: Upon approval, we will provide step-by-step guidance to complete the return
Note: Returns failing to comply with these conditions may be declined at our discretion.
Refund Process and Timeline
- Returned items are inspected to confirm they meet return eligibility requirements
- You will be notified whether the refund is approved or denied
- Approved refunds will be credited to the original payment method within 5–7 business days
- A confirmation email will be sent once the refund is successfully processed
Partial Refunds
If an item only partially meets return conditions (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion.
Returns for Damaged, Defective, or Incorrect Items
- For faulty, damaged, or incorrect products, submit a return request within 48 hours of delivery
- Include clear photos or videos of the issue and email them to (mention email) for faster resolution
Customer Support
- For any questions or assistance regarding returns and refunds, contact our support team at: (mention email)
We value your trust in Stylezelite and are committed to providing a smooth and satisfactory shopping experience.